Personal Data Protection

09n Privacy Policy

The security and protection of your personal information is a key responsibility for 09n. This policy explains how data is collected, used, and protected.

Last updated: 29 October 2026

This Privacy Policy ("Policy") applies to all players and visitors using the 09n website (09n.one) and its related services. By accessing this site, you are considered to have read and agreed to the terms of this Policy. Please read it carefully.

Information We Collect

09n collects information you provide directly, as well as technical data generated when you use the site, as described below.

1.1 Information You Provide Directly

When registering an account, the following information is required—

  • Full name
  • Date of birth (to verify you are 21+)
  • Phone number or email address
  • Payment account details (KBZPay, Wave Money, AYA Pay, bank account)
  • A copy of your national ID submitted for KYC (Know Your Customer) verification

1.2 Technical Data Collected Automatically

Data we collect when you access the site—

  • IP address and device data
  • Browser type and operating system
  • Pages visited and referring URLs
  • Session duration and gameplay history data
  • Cookie and similar tracking technology records

How We Use Your Data

09n uses collected data only for the purposes listed below. It will not be used for any purpose beyond these—

2.1 Service Delivery and Account Management

The data collected is needed to create, verify, and manage your account. It is used to authenticate logins, complete deposit and withdrawal processes, and record gameplay activity.

2.2 Security and Monitoring

We check data to prevent suspicious financial fraud, multiple accounts (multi-account) and any actions taken against the platform. This security check is in place to protect the interests of all players.

2.3 Supporting Responsible Gaming

We analyse data on a player's gaming behaviour, session duration and financial transactions to help align with our Responsible Gaming policy.

2.4 Improving Customer Service

We record communication histories from our 24/7 Live Chat and email support services, and process that data to resolve issues as quickly as possible and improve service quality.

2.5 Site Improvement

We run aggregate data analysis to understand which games and features players enjoy most. This data is used to analyse overall site patterns, not to identify individual players.

Data Sharing with Third Parties

09n does not sell your personal data to third parties. The situations in which we may share data are as follows—

3.1 Service Provider Partners

Payment services such as KBZPay, Wave Money, AYA Pay and game software providers receive only the data necessary to deliver their services. They are also bound by agreements with us requiring them to protect that data.

3.2 Legal Requirements

If we are required to disclose data under applicable laws, court orders or legal proceedings, we will comply with those legal requirements.

3.3 With Your Consent

Outside of the situations described above, we will not share any data with third parties without your written consent.

Cookie Policy

4.1 How We Use Cookies

Cookies help the site function properly and improve your experience as a player. The types of cookies used on 09n are—

  • Essential Cookies: Used to maintain your session and carry out security checks
  • Functional Cookies: Remember your chosen language and site settings
  • Analytics Cookies: Collect aggregate data to help us understand how players use the site

4.2 Refusing Cookies

You can block cookies in your browser settings, but please note that some site features may not work properly without that data.

Data Security

09n has technical and organisational safeguards in place to protect your personal data—

5.1 SSL Encryption

All data transmitted between the site and your browser is protected with TLS/SSL encryption technology, minimising the risk of interception.

5.2 Access Control

Your data is managed under a "need-to-know" policy, meaning staff who do not require access to your data cannot view it. All access is logged.

5.3 Data Retention Period

After a player's account is closed, data will be retained for the period required by law and deleted once that period has passed.

Your Rights

Every player using 09n has the following rights regarding their personal data—

6.1 Right to Access Your Data

If you would like to view the data we hold about you, contact us at [email protected] to make a request. We will provide a copy of the data we have on record.

6.2 Right to Correct Your Data

If you believe your personal data is inaccurate, you may request that we correct it. You will need to submit supporting documents and proof of identity to verify the correction.

6.3 Right to Request Deletion of Your Data

After your account is closed, you can request deletion of your data. However, because we have legal record-keeping obligations, not all data can be deleted immediately — it will be handled once the legal retention period has passed.

6.4 How to File a Complaint

If you have a complaint about how we handle your data, please contact us at [email protected]. We will review your complaint and resolve it through our 24/7 Live Chat service.

Protection for Those Under 21

7.1 Minimum Age Requirement

09n services are only open to players aged 21 and above. We may request personal information to verify your age. If we find that a user is under 21, the account will be closed immediately and the data will be deleted.

7.2 Notice to Parents / Guardians

If a parent or guardian believes their child or someone under their care is accessing this site, please contact us immediately at [email protected]. We will treat this as a priority and resolve it without delay.

Policy Updates

8.1 Notification of Changes

This policy may be updated from time to time as changes are made. When updates are applied, the "Last Updated" date on this page will change and players will be notified through the 09n site.

8.2 Continued Use = Agreement

Continuing to use the site after a policy update means you accept the revised policy. If you do not agree, please stop using the site and contact us at [email protected].

Contact Us About Data Protection

If you have questions about this policy, requests regarding your personal data, or complaints, you can reach us through the following channels—

Email Contact

Please send personal data requests (viewing, editing, or deleting your data) to the email address below—

[email protected]

24/7 Live Chat

For matters that need an immediate response, you can reach us via 24/7 Live Chat (Myanmar language). Log in through 09n Login to start a chat.

Frequently Asked Questions About Personal Data Protection

No. 09n never sells your personal information to third parties. Data is only shared with partners who are essential to delivering the service (such as payment processors), and only the data directly related to their role — with a protection agreement in place.

Your data is kept for as long as your account is active. After account closure, data is retained for a legally required period, then deleted. To request data deletion, contact [email protected].

Send a request to [email protected] stating that you want to correct your information, and explain what data is wrong. Supporting documents such as a national ID may be required. You can also start the process via 24/7 Live Chat.

Yes. The entire 09n site is protected with TLS/SSL encryption technology. You can see "https://" at the start of the address in your browser's address bar. This ensures that data you submit is transmitted securely and cannot be intercepted.

Essential cookies (session, security) are required for the site to function properly. Analytics and optional cookies can be blocked in your browser settings, though some site features may be affected.

Yes. Payment data is protected by the security systems of the respective payment providers — KBZPay, Wave Money, AYA Pay. Full card numbers are never stored directly on the 09n site; all payment processing is handled by the payment providers.